Privacy Policy.
Last Updated: February 2026
ConverseIQ (“we”, “our”, “the Platform”) is committed to protecting your privacy. This Policy explains how we collect and use your information when you access our AI-powered WhatsApp banking services.
1. What We Collect
To provide a seamless experience, we may collect:
- • Name and phone number
- • BVN or NIN for verification
- • Virtual account information
- • Transaction history and details
- • Device and usage metadata
- • AI interaction logs (commands/queries)
2. How We Use Your Information
We use your data to power the core ConverseIQ experience:
- Account creation and identity verification
- Provisioning and managing virtual account numbers
- Processing transfers, airtime, and bill payments
- Fraud prevention and regulatory compliance (KYC/AML)
- Improving our AI models for better financial advice
We do NOT sell your data to advertisers.
3. Data Security & Sharing
Trusted Partners
We only share information with partner microfinance banks, payment processors, and identity verification services. All partners are strictly vetted and comply with high security standards.
Our Standards
We use industry-standard encryption and continuous monitoring. We strictly comply with the Nigeria Data Protection Act (NDPA) 2023 and international best practices.
Contact Support
For any questions regarding your data rights or to request account deletion, please reach out to our privacy officer via the email provided.